Refund policy

Returns & Refunds

Every stone at Wisconsin Rocks 715 is one of a kind, and I want you to love it.

Stones, slabs, keychains and art

If you're not happy with your piece, contact me within 14 days of delivery. You can return it unused and in its original condition for a refund of the item price. Return shipping is paid by the buyer unless I made a mistake.

Photo prints

Prints are made to order for you, so I can't accept returns for change of mind. If your print arrives damaged, misprinted or wrong, send me a photo within 14 days and I'll replace it free of charge.

Damaged in shipping

If anything arrives broken, email me a photo of the item and the packaging within 3 days, and I'll make it right with a replacement, a refund or store credit.

Natural variations

These are natural stones, so color, banding and small pits or fractures are part of their character and not defects. I photograph each piece to show it as truly as I can.

How to start a return:

Email: wisconsinrocks715@gmail.com

Phone: 715.212.5151

Mailing address: W7027 Von Besser Drive, Merrill, WI 54452, United States